If you would like an exchange or refund, please contact us within 2 weeks of receiving your order. All items must be returned, at your expense, in perfect condition and in their original packaging. Refunds will be issued when we receive the merchandise.

If your order arrives damaged, please send us photos of the products and packaging as soon as possible. We will return your order as soon as possible.

We do our best to ensure that everything is perfect, but mistakes do happen. If this is the case, please do not hesitate to contact us. We'll be happy to find a solution.

Please note that we are not obliged to refund or return items lost due to a wrong address. Please check your details before placing your order.